Trinitas: Your One-stop Shop for Equipment, Accessories, and Support.

Trinitas: Your One-stop Shop for Equipment, Accessories, and Support.

Trinitas: Your One-stop Shop for Equipment, Accessories, and Support.

(we’re kinda like a mall—remember those things?)
At Trinitas, our business philosophy is simple: we’re your partner. We keep a beat on the ever-evolving world of tech so that you don’t have to, and our products and services ensure you’re always at the leading edge.

Our equipment programs are designed to save you time and money, removing the need to do endless research on which product is best for your business requirements. Flexible payment programs and detailed reporting are customized to meet your organization’s needs. And our first-rate customer service ensures satisfaction.

Trinitas Equipment Programs

Wireless Accessories

We offer OEM and after-market accessories for every major carrier’s wireless phone, including chargers, headsets, cases, data solutions, blue tooth devices, batteries and more.

Office Phones

Whether you’re looking for digital or VOiP, we have you covered with all major phone models, including Avaya, Cisco, Polycom and Snom.

Office Phone Headsets

Go hands free! We’re your source for all corded, wireless and VOiP office phone headsets.

IT Networking Equipment

We specialize in high-performance IT networking equipment designed to meet the complex demands of corporate-grade networks.

Signal Boosters and Repeaters

Never lose a signal again! Let us help you find the right solution that guarantees a wireless signal throughout buildings, offices, homes and vehicles.

Conference Room Phones

We offer Polycom, MaxAttach and Konftel solutions for your conference setting.

Catalog Research

Save time by asking us. You request it, and we’ll complete the research for you, and then offer the best solutions for your business.

One-year Warranty Replacement

At Trinitas, we automatically extend the standard 30-day warranty replacement period to one full year on most products. If a product is defective in that timeframe, simply contact us and we’ll handle the return and ship you a replacement that same day when possible.

Why Trinitas? Here are a few of our equipment program benefits:

  • Flexibility in program customization and support to meet each of our clients’ needs.
  • Custom product bundles for faster checkout and lower costs.
  • Corporate-specific catalogs—we create custom enterprise catalogs that reflect your specific business needs.
  • Same-day order turnaround for fast, nationwide delivery. Shipments leave our centrally located U.S. warehouse in Austin, Texas and typically deliver in one to three business days.
  • Excellent customer service! Your requests are handled by a live person who can typically solve your needs the first time you call. You always receive a same-day resolution.
  • Flexible payment options, including net terms or credit card.
  • Comprehensive reporting to provide valuable insight into corporate purchasing trends and expenses.
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Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

Five Ways to Make the Daily Grind More Fun

Five Ways to Make the Daily Grind More Fun

Five Ways to Make the Daily Grind More Fun

Day-to-day life carried a certain amount of redundancy before the pandemic. Now, one year into COVID life and working from home, the daily grind can feel, well, grinding. At Trinitas, we believe in the importance of infusing fun into each workday, mixing things up and treating yourself to small breaks, schedule shake-ups, a de-clutter session or window bird watching. Here are a few of our favorite ways to fun things up!

 

1. Set a 20-minute Rule

It’s easy to get sucked into the desk. Hours might go by before you realize you haven’t even looked up from your screen. But movement throughout the day is a great way to increase circulation and creativity. Make a point to set a timer on your phone or computer, reminding you to get up and move, dance, walk or stretch every 20 minutes. Set up the printer in a different room, so you have to get up from your desk and walk to get documents. And make sure to get outside! Once every hour, walk to the end of the driveway, grab the mail or simply sit on the front steps and breath in some fresh air.

 

2. Refresh Your Surroundings 

Our workstations or spaces can quickly become stagnant. The same post-it note from last March is still sitting next to the keyboard. Those family pictures are sweet, but pretty outdated. Make a point to shake up your surroundings with new photos, fresh art, a new stack of inspiring books or Buddha board.

 

3. Start a Window Bird Watching Log

Sitting on a boring Zoom call? Just need to take a break from the project for a few minutes? Look outside. Start learning your local birds, and keep track of which ones you see, and when, throughout the year. This is a great one to turn into a family project. Make a bird bingo board and get everyone involved!

 

4. De-clutter!

Don’t limit the desk purge to once or twice a year. Make this a monthly habit—throw away those papers you’ve been piling in the corner. Toss the pen that ran out of ink years ago. A clean slate can do wonders for productivity and mood!

 

5. Watch a TED Talk 

TED, which stands from technology, education and design, showcases “ideas worth spreading” in short (18-minutes or less), powerful presentations by the world’s leading minds. Add one or two to your weekly routine for a fun, inspiring break from the daily grind.

 

While the past year has been grueling at times, it has also taught us to embrace the little things and the importance of small doses of creativity and inspiration. As we transition back to a more normal work environment, make sure to continue your favorite daily work habits—the ones that brighten things up, lift your mood and increase your productivity.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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Technology Life Cycle Management—A Four-Dimensional Approach

Technology Life Cycle Management—A Four-Dimensional Approach

Technology Life Cycle Management—A Four-Dimensional Approach

Credit: AOTMP Insights, Sept. 2020

Technology conversion and updating projects are at the forefront of the minds of telecom, mobility and IT management professionals. They want to push for positive change in their organizations, whether it’s reducing technological risk from aging infrastructure or optimizing business results through customer engagement. In short, there are a variety of opportunities for growth.

Life cycle management during and after change events, such as the massive one we’re currently facing in the new COVID-19 landscape, frequently lack the same level of pre-planning attention and new technologies. Lack of life cycle planning effectively sets business risk landmines that can unravel the gains made with new technology.

Through this lens, let’s look at four influencing groups:
  1. Technical – Technical teams design communication networks and systems that enable humans to communicate with electronics.
  2. Financial – Financial teams evaluate and manage electronic and telecommunications costs.
  3. Operational – Operations teams oversee and push forward business processes that support users and electronics/telecom.
  4. Business – Business teams establish requirements and identify opportunities to leverage technology to drive optimal business results.

Across these four influence groups—Technical, Financial, Operational, and Business—it is common that only one or two will focus on life cycle management practices as opposed to incorporating life cycle management into each group equally. The result is a disjointed effort in which each group operates individually of the others.

At Trinitas, we guide companies in establishing a cohesive life cycle management approach across all four categories and highlighting the influence each group can have on the others. This creates a balanced approach with fewer life cycle gaps.

As the Telecom Manager of a large insurance company recently put it, “Trinitas has helped us gain insights into our life cycle management that we did not know. They helped us implement results-oriented strategies that have positively impacted our company.”

Trinitas can help you create the balanced approach to life cycle management, one that will drive greater efficiency, significantly lower costs and create positive results. It’s an incredibly important time to maximize your company’s technological capabilities, ensuring you are ahead of the curve, and not struggling to keep up with it.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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Simplification isn’t simple, but it’s our specialty.

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Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Case Study: A Strategic Approach to Reducing Warranty Costs for a Healthcare Company

Objective

Reduce warranty costs and spending inefficiencies with wireless devices, and free up time for overworked IT employees.

Company Size

30,000 employees and 10,000 wireless lines currently in use.

Trinitas was recently approached by a large healthcare company to help the organization review and then reduce spending and warranty costs with wireless devices. This would not only potentially save the company hundreds of thousands of dollars; it would also reduce the workload of an overworked IT department.

Solution

Trinitas conducted a consultative deep dive into the company’s wireless program, uncovering opportunities for spend reduction that had previously been overlooked.

The company had 10,000 wireless devices and was covering each one with a name brand warranty care product that cost $124 per device. This resulted in an annual cost of $1,240,000.

Trinitas discovered that only 20% of those 10,000 devices actually used the warranty care product resulting in a massive over expenditure. Trinitas analysts found that 80% of that money was being wasted on those devices. Instead of providing warranty programs for each individual device, Trinitas implemented our signature Device Repair Program, only to be used on an as-needed basis, meaning the company will only pay fees when a device is actually in need of a repair. The average cost to repair a device is $124, or $248,000 for the entire fleet of devices.

Result

Cost savings of $992,000 annually. The company used this cost savings to implement a more successful tablet program. Additionally, their employees are no longer responsible for managing the warranty program and all of the inherent headaches associated with it. They also added new employees to the IT team to help accomplish the company’s new information and technology goals.

Client Satisfaction

“[Trinitas] went above and beyond! We appreciate your service and support for our company — you always go the extra mile to service your customers. We look forward to working with you this year and beyond!”

 Bart
Sr. Telecommunications Engineer
Worldwide Apparel and Footwear Company

“We so appreciate your team’s willingness to accept the Coupa challenge and your work with our team to get the catalog updated and running. Katie has been outstanding to work with on the accounting side of things.

I give Trinitas an “A” for outstanding support throughout this transition! Our immediate goals with Trinitas will be to maintain our current partnership and the excellent level of customer service and support we feel you are providing. Thank you for all you do!”

 Nicole
Procurement Coordinator Indirect Procurement – Telecom
Worldwide Apparel and Footwear Company

“Since our work with Trinitas began, I am not being asked to follow-up on orders or request adjustments for items received that were incorrect or did not meet the needs of the users. Trinitas has stepped in and worked directly with our company on these issues. David is easy to work with, with excellent follow-through. I look forward to a lengthy professional relationship with Trinitas.”

 Carolyn
Sr. Coordinator, IT Controlling
Luxury Vehicle Manufacturer

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Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

Avoiding Device Return Pitfalls

Avoiding Device Return Pitfalls

Avoiding Device Return Pitfalls

According to the recent computerweekly.com article, Mobile trade-ins return more than half a billion dollars to US consumers in Q2, consumers are trading in their older wireless devices at a 152% increase in Q2 2021 compared to Q2 2020. That’s excellent news.

However, this increase has not transferred to the enterprise business space in which only about 20–25% of devices get returned. Why is that?

Here are three significant reasons:

1. People don’t understand the company’s position on the value of an older device and thus do not take the time to send it back.

2. Employees do not know there is a program in place to send back their older devices when they leave the company or are upgraded to a newer device

3. Employees are aware of a program, but the return is too confusing and cumbersome, so they don’t follow through.

While these pitfalls are common, they’re also easy to remedy. Here are some ways enterprise organizations can improve their company’s return rate:

 

  • Provide a device return automatically triggered through Service Now (or similar functioning ticket system) when an upgrade is scheduled.
  • Email instructions to employees explaining how to detach the device from DEP and Find My Phone / Google locks.
  • Send return kits.
  • Integrate an online platform for senior teams and administrators to monitor returns and see where there is non-adherence to the company policies. Then follow-up with these employees to send back their devices.
  • Create return labels directly from the online platform for your administers who collect multiple devices per location.
  • Offer fast payment turnaround.
  • Securely wipe all device data.

Implementing the above will help increase your company from 25% to a potential 95% return rate. These benefits are significant and boost your company’s revenue and improve data security.

To learn more about how Trinitas can help you meet these goals, let’s have a call to see where you can improve your device return process. Schedule your free assessment today.

Schedule a 15-minute call with me to go over how much you can save.

We’ll discuss strategic solutions you can immediately implement whether you choose to work with Trinitas or not.

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Simplification isn’t simple, but it’s our specialty.

Contact us now and we’ll prove it.

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