The Top Seven Reasons to Turn to Trinitas for Device Repair

The Top Seven Reasons to Turn to Trinitas for Device Repair

The Top Seven Reasons to Turn to Trinitas for Device Repair

(trust us, there are way more than seven!)
The smashed screen, waning battery life, a damaged charge portal—we’ve all been there, and it’s a quick reminder of how much we rely on our business devices! Trinitas offers an unmatched, tailored device repair program to service all of your device repair needs, and here are the seven reasons that set us apart from the rest:
  1. Cost efficiency. We offer a lower cost than Apple Care, and on average, have been able to save our clients 20–30% compared to the marketplace.
  2. Quality workmanship. Familiarity with the construction and engineering of a variety of devices, and proven expertise in the field, ensure the highest quality.
  3. Warranty on workmanship. We stand by our work, and offer a service warranty to guarantee your device is protected.
  4. OEM quality parts. We carry OEM and premium after-market products for all major phone models and carriers. Unlike other companies who only offer low quality after-market products, Trinitas provides the best equipment solutions.
  5. We’re fast! We work quickly and nimbly to get your device back to you as soon as possible.
  6. We provide shipping labels. Ease and accessibility are a large part of our business model, which is why we provide you with shipping labels—one less thing you have to worry about.
  7. Excellent communication. We provide peace of mind and step-by-step communications throughout the repair process, including tracking information when the device ships.

The Trinitas advantage doesn’t end there. Company-wide and across our suite of services, we work within your organization’s comfort zone, providing maximum flexibility to ensure paramount customer satisfaction. Our custom ordering system makes repair requests, communications, tracking and billing easy and straightforward. We also provide a comprehensive reporting process, so you can view all expenditures and monthly statements, including cost center, wireless device number, employee ID#, and repair charges.

We put your company’s needs first, and tailor a program and plan to ensure accountability, productivity and efficiency. Learn more about our device repair program and how it might benefit your organization and employees!

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Change is on the horizon. Are you ready?

Change is on the horizon. Are you ready?

Change is on the horizon. Are you ready?

With fall just weeks away and families navigating the seasonal changes that come with it, such as going back to school, possibly going back to work, and readjusting to life yet again, it’s a good time to contemplate what change means to your enterprise organization. Of course, our traditional fall transitions will look different this year. Scarier? More challenging? Possibly. Change can be difficult; especially given how much of it we’ve had to endure these past 18 months. But we can do it, and we might be better for it when we do.

Trinitas offers tools to help your teams address the complexities and challenges of change at home and at work—especially when home is where some, or all, of your employees work. Equipping people with the right tools to be efficient and effective whether at the home office, or for those returning to headquarters, can greatly reduce the stress that comes with change.

Here are six ways Trinitas can support your enterprise company’s telecom needs:

1. Enterprise Anywhere – This comprehensive suite of cross-over solutions bridges the gap between home offices and headquarters, seamlessly connecting your employees wherever they are while simultaneously addressing telecom security, ease, and management.

2. Device Repair and Care – As the Delta variant adds even more uncertainty to changing times and working parents must now juggle kids going back to school and work, the idea of having to go into a device repair store is less than appealing. Trinitas’ device repair and care program completely removes this from the equation. Our quick, easy, affordable, and effective device repair program can service all your employees’ needs.

3. Software Integration and Customization – Providing your teams with a centralized, customized hub for all things telecom is our specialty. No more wasting time tracking IT tickets through to completion. We manage that for you, monitoring the ticketing process from beginning to end.

4. Telecom Expense Management (TEM) – Remove the stress from paying, tracking, and consolidating bills with the Trinitas’ TEM program.

5. Device Kitting – New equipment can be exciting. It can also be overwhelming. It’s unlikely your enterprise employees are able to prioritize activating new devices, downloading and installing apps, and ensuring the latest operating system is up and running. No problem. Trinitas provides the support you need to ensure your teams’ devices are completely up-to-date and ready to go on day one.

6. Device Buyback/Recycling – Out with the old and in with the new. Prepare for fall by unloading all those obsolete and damaged devices. Generate a new revenue stream by taking advantage of our Device Buyback program and achieve your corporate green initiatives with our Device Recycling program. It’s a win-win-win situation.

If the past year has taught us anything, it’s that change is inevitable—and often unpredictable and a little daunting. But it has also taught us how to adapt in the face of change. At Trinitas, we’re big believers in the latter, working to support our customers through change with effective, efficient, affordable solutions that turn change into a positive. Give us a call today to learn more about how we can help your company through the coming changes of the new season. 

If you would like to learn more about how Trinitas can contribute to your company’s productivity and bottom line—and let your employees focus more of their time on life adventures and time with family instead of telecom headaches and billing—chat with Trinitas owner and founder, David Oakes, today!

Sign up for a FREE assessment below or chat with David by calling + (512) 949-3680)

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March Blooms with Fresh Starts, New Beginnings, and Bright Possibilities

March Blooms with Fresh Starts, New Beginnings, and Bright Possibilities

March Blooms with Fresh Starts, New Beginnings, and Bright Possibilities

Make the Most of It with Enterprise Anywhere

March brings with it the promise of spring, and this year, the glimpse of new possibilities as we inch closer to a post-COVID world. Make the most of this exciting time by equipping your employees with the best telecom products and services on the market with Trinitas’ Enterprise Anywhere program.

Enterprise Anywhere is a comprehensive suite of telecom products and services that sets your employees up for success—wherever they are. If you are now juggling a hybrid work force with employees at home and in the office, here are a few ways Enterprise Anywhere can help:

Additionally, Enterprise Anywhere is adapting companies for the future, connecting teams across towns, cities, states, and countries. Help future-proof your enterprise organization with these Enterprise Anywhere services:

  • Ease of Access—any employee, manager or in-between peer can engage with your company’s wireless program from anywhere
  • Control—you set the employee access restrictions
  • Software customization and integration
  • Universal contract and protocol adherence
  • More Bang for Your Buck—Enterprise Anywhere gives you more money back, which can be re-invested where it matters most

Embrace this time of excitement and rejuvenation by ensuring your enterprise-level company is equipped with the best products and services available, setting them up for success as we begin to return to a more normal flow of life. Download our Enterprise Anywhere whitepaper to learn more.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

Sign up for a FREE assessment below or call 512-949-3680 to speak with a consultant.

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Simplification isn’t simple, but it’s our specialty.

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The IT Pro’s 2020 Guide to a More Efficient and Effective Year

The IT Pro’s 2020 Guide to a More Efficient and Effective Year

The IT Pro’s 2020 Guide to a More Efficient and Effective Year

Coming out of a grinding 2019 and the holiday haze, many IT/Telecom teams are starting to wake up to the new year and, despite the onslaught of self-help guides, apps, and gurus, it can still be a daunting task. Even with the clean slate of 2020 ahead, IT/Telecom employees might fear another year being overworked and undervalued in your company’s IT/Telecom space.

Trinitas can help you—and not just in an empty-promise, flat-abs-by-next-week sort of way. We mean really help you. Savings with more service is our core belief, which means we’re here to take over the tedious processes involved with your wireless program.  These processes eat up a large portion of your budget, valuable time, and expensive employee talent so that you can focus on taking your company’s IT innovations to the next level.


So, what kind of game-changing help are we talking about? Here are some ideas on how Trinitas can step in to help balance your workload with the kind of work you actually enjoy:

Device Recycling and Buyback Programs. As technology advances, you’re often the one stuck dealing with upgrades and recycling. Let us take over. We can handle device recycling and buyback as old devices become obsolete. Some of the services you will receive are: fast payouts, complete visibility into the entire buyback program through an online interface, device lock removal assistance, and customer service that is second to none.

Accessories. Our equipment and accessories programs are tailor-made for your evolving organization, and we proudly offer ongoing support to get your team members through those inevitable rough patches. Take advantage of our custom product bundles, custom-built enterprise catalogs, same-day order turnaround, excellent customer service, diverse payment options, and comprehensive reporting to provide valuable insight into your corporate purchasing trends and expenses.

Software Customization and Integration. We can customize an ordering platform that integrates seamlessly with your current system to simplify the ordering process, and even remove high-level IT talent from it entirely, freeing you to focus on leadership, management and strategy.

Device Repair and Care. We know; it’s your least favorite thing. Employees can be tough on their devices, and warranty processes can eat up huge chunks of time. That’s where we come in—we can handle your company’s device repair and care program. You only pay for what you use compared to warranty programs that force you to cover every device weather you use the warranty or not.  This is potentially a waster of big chunks of spend for your business.

Device Staging and Kitting Programs. We can activate wireless devices with the latest OS, app installs, protective covers, and more, and then ship them completely ready to your employees.

Telecom Expense Management (TEM). You focus on the big picture; we’ll manage the minutia from here with customized TEM. Transfer all of your telecom expense management responsibilities to Trinitas, including telecom supplier relationships, supplier bills, and support. It will save your company money, and free up valuable resources.

Managed Mobility Services (MMS). Enjoy greater visibility and control of your entire wireless/telecom division. Our regional locations across the US and abroad help ensure uniformity with your carrier contracts, voice and data usage, device management, upgrades, new activations, and spend management. Call it a win-win-win-win-win-win.


As 2020 kicks off, make it your most productive and cost-efficient year yet. Trinitas is here to help IT professionals focus on the important work that makes companies secure, successful, and profitable. Call us today to learn more about customized programs that will have you skipping down the halls of your IT department—and out of the 2019 overworked haze—in the new year.

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