As 2019 wraps up, it’s time to look to 2020, and experts are weighing in on what they feel will drive technology markets in the year to come. Gartner’s recent article, Top 10 Strategic Technology Trends for 2020, lays out a series of noteworthy things to watch for as the new decade nears, but it also makes a broader point that, “The trends are structured around the idea of ‘people-centric smart spaces,’ which means considering how these technologies will affect people (i.e., customers, employees) and the places that they live in (i.e., home, office, car…).”

Why Organizations are Backwards When it Comes to Building a Technology Stack

According to the article, many businesses first build a technology stack and then explore the potential applications—a concept that is completely backwards as it does not explore the business and human context first. This idea doesn’t take into consideration where the organization’s employees and customers are during their workdays—corporate office, car, home office etc.

At Trinitas, we agree. Thinking about these trends within the context of human capital, location, and end-use or goal is key. When thinking about the business and human context first, IT leaders can analyze and decide which combination of these 2020 trends will drive the most innovation and strategy.

Of the 10 trends listed in the article, we believe the below five are the most impactful:

• Hyperautomation: As industries around the globe close doors, favoring automated technologies over human capital, this concept has seen a tremendous amount of attention.
• Democratization: On a more positive note, democratization is the idea of providing people with easy access to professional expertise and training. Think online learning or healthcare consultations from afar.
• Human Augmentation: Not as scary as it sounds, human augmentation in technology can increase safety in the workplace, contribute to human productivity and advance medical breakthroughs.
• Transparency and traceability: This trend—or better yet, necessity—is addressing the many trust issues that come with the ever-expanding technology landscape.
• Autonomous things: While it sounds like the name of a new Netflix series, autonomous things are a very real factor. They include drones, robots, ships and appliances that perform tasks usually taken on by humans. Learning more about their capabilities and limitations will become increasingly important in the years to come.

Trinitas can help you achieve success and allow you gain organizational strength in these areas. Call us today to learn more about how you can maximize technology’s next wave.

It’s that time of year again: budget season. As the calendar year gets ready to renew, so do many company and department budgets. If you’re looking for ways to save on your organization’s wireless device program, Trinitas has some ideas to help get you there in 2020.

Accessory Bundles

Trinitas recently partnered with a Fortune 100 company with 100,000—yes, 100,000!—wireless lines to find ways to save. The company was paying $65.00 per accessory bundle (case, charger and headset) with another supplier. We reduced this by $13.00 per bundle.

The result? $1.3M in annual savings! And this is not an anomaly. We typically save customers 20% or more on their wireless device expenses.

Buy Back

Old devices don’t just create actual waste, they can waste an organization’s time and money as well — something Trinitas helped a Fortune 500 company partner recently discover. This company had 15,000 wireless lines, but no effective plan for recovering their older devices, so we created one.

Our Plan:

• Set up return kits and collected old devices.
• Helped client unlock, wiped all data from, and recycled those devices.
• Created an online platform for the client to manage the entire asset recovery program
• Sent the company a check for the newly recouped revenue.

This resulted in an annual revenue increase of $35,679, not to mention the peace of mind knowing where these devices, many of which had accessed sensitive company material, were securely wiped and tracked. It also contributed to the company’s green initiatives by reducing harmful technological waste.

The additional revenue allowed the company to hire a new customer service representative to increase service levels to clients and alleviate overworked department staff.

Device Repairs

If Trinitas could add an additional $1M+ in annual revenue, would you want us to? We recently partnered with a healthcare company using more than 10,000 wireless lines. This company was paying $124 per device for a name brand warranty program. Our analysts found that they were wasting that money on over 80% of those devices!

Trinitas implemented a device repair program to be used on an as-needed only basis, saving the organization $992,000 annually. These savings allowed the company to grow and manage its tablet program and contributed to a happier IT department.

Device Staging and Kitting

Are you maximizing the time and talent of your IT department? Trinitas recently partnered with a Fortune 500 company with 12,000 wireless lines. Their IT employees were spending most of their days activating, deploying and staging their wireless devices, instead of growing the business.

We suggested outsourcing the staging and kitting of the company’s wireless devices to a cost-effective and reliable company. The potential cost savings provided a very valid reason to give it a try.

The outsourcing allowed the IT employees to spend their time focusing on important company goals and strategic growth. Once management saw the shift in job satisfaction and cost savings, they welcomed the solution.

We provided the following services:

• Activation of devices
• Downloading and activation of all company apps
• Fully charging the devices
• Installing a protective cover
• Shipping of devices directly to the employees, ready to go right out of the box

Serious cost savings positively affect a variety of company facets, from employee satisfaction, to talent retention, and your bottom line. Schedule a 15-minute call to learn more about how you can maximize cost savings and take your IT budget father in 2020.

According to Ernst & Young’s Global Telecommunications study “Navigating the Road to 2020,” below are 3 of the top 10 areas of concern for Enterprise businesses:

• Disruptive Competition
• Lack of Organizational Agility
• Lack of Return on Investment

This got me asking some questions:

1. What are the full ramifications of not solving the above challenges to a business?
2. Where could a strategic partnership help solve the three challenges?

Trinitas helps Businesses solve these challenges by:

• Getting more money into your bottom line to put towards what matters most
• Creating greater organizational agility for businesses
• Supplier Consolidation
• More value and usage out of your expensive equipment

To view the full EY article, click here:

Read the Full Article

Contact us for a free assessment that can help better demonstrate how Trinitas can help your business overcome these obstacles.

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