Covid-19 has had a staggering effect on every walk of life. Businesses have had to adapt at break-neck speed to keep up with the rapidly changing dynamics of the virus impact – most notably in their IT/wireless approaches.

According to the article, 8 key IT lessons learned from the Covid-19 crisis, “The worldwide health crisis has dramatically changed the way IT departments provide services to their organizations. This includes the massive shift to a work from home model that few could have fathomed a few years ago.”

As businesses re-open and integrate the work-from-home and in-office environments, the article goes on to point out how business owners should consider how you will address the eight key areas below^[1]:

Organizational agility begins with culture

It’s powerful to transition to an “Embrace Change” culture rather than a “Resist Change” culture. This principle will help you zero in on how much ROI your IT services will produce for customers.

Remote work is now a fact of life — and supporting it requires structure.

Establishing structure with the work from home employees is more important than ever, including establishing protocols for equipment ordering, wireless device security, employee hours, etc. Your employees can thrive in the work-from-home culture with the right tools while keeping the business costs down.

The cloud and virtualization have become even more critical.

Cloud services have been more widely embraced by enterprise-level companies over recent years. However, a fast and secure adaptation to a greater cloud environment was necessary to adapt to COVID-19. With a good plan and adoptions, companies can see faster enablement of their work-from-home employees.

Organizations need flexible software platforms and strategies

Due to the rapid nature of adapting to the crisis, organizations had to prepare different software strategies. It is huge to have a set of software platforms in place that can rapidly be installed and scaled to support the everchanging climate. Additionally, these programs should allow you to, “distribute the overall workload among your application staff so that one group does not get overwhelmed.”

Simplification and standardization are vital.

Trinitas believe in the phrase, “Simplification isn’t simple, but it’s our specialty.” We prove this every day in our fierce commitment to our clients. We believe in making the most complex solutions simple, which is better for an IT and mobile environment. Employees are more productive when they have to overcome fewer barriers to work.

A people-centric approach to IT security is necessary.

Most enterprise companies built internal security systems. Work-from-home employees require a new people-centric approach. There must be processes that prevent remote workers from taking security shortcuts, and the systems need to address their needs as well.

AI and machine learning can be game-changers. 

Although AI has already been incorporated into many enterprise-level companies on some level, many began to “gasp at the potential of AI and machine learning (ML) tools” as the pandemic escalated and change was eminent.

AI and ML can be a valuable assets to your enterprise services, both internally and in supporting your external customers.

Technology innovation can be contagious.

Although new technologies can bring a lot of resistance, one silver lining of the Covid-19 crisis is that companies can see the benefits of strategically implemented technological processes, while IT teams/employees enjoy the benefits.

Trinitas has solutions to assist corporations with all of the above. If you already have plans in place, or if you and your teams are still in the process of developing your new work-from-home roadmap, Trinitas can help you create and better implement your short- and long-term plans.

We have successfully helped many enterprise companies, and are confident a call with us will provide you value and peace of mind as you embark on this new phase of “business as usual.” Our results have driven big savings while bringing joy to over-worked teams.

[1] https://www.cio.com/article/3564261/8-key-it-lessons-learned-from-the-covid-19-crisis.html