As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

by | May 22, 2020 | Enterprise Anywhere, Telecom News

As America Goes Back to Work, Enterprise Companies Must Support a Transformed Workforce—both in the Office and at Home

The country is slowly beginning to re-open, and as it does, enterprise-level companies are needing to consider a transformed workforce and modified workplaces. While working from home might continue for many—and a large swath of employees aren’t ready to give it up—it presents its own challenges. Additionally, many employees aren’t able to work from home, and must return to the office. The result is a complex telecom and networking challenge.

In No Jitter’s recent article, Adapting to the IT Challenges of Remote Work, author J.R. Simmons makes an important point. “Since the COVID-19 outbreak, we’ve seen hundreds of articles giving employees guidance on how to adapt to working from home, and every company with a cloud solution is touting its tools are the proper enablers. For the prototypical knowledge worker, this is fine. However, these wonderful work-from-home tools will do nothing for the myriad of jobs that are linked to on-site support.”

The article goes on to point out, “Some workers are difficult to send home because of the systems they’re using. People whose occupations are highly regulated or require tight security can’t always work remotely. Some government, healthcare, insurance, and educational organizations, for example, use proprietary legacy software systems. The software is rarely optimized for remote workers, and often, it isn’t properly patched. Not only does this create a security concern, but it can also make working remotely unproductive and a negative experience for the employee.

Even when workers can be productive remotely, they may have requirements that don’t align with working from home. That can include using special tools such as plotters or high-volume copier/scanners, having access to paper files or records, processing checks and invoices (not everyone has switched to fully electronic), and conducting on-site inspections. In many situations, a face-to-face meeting with a team just can’t be duplicated by using video cameras.”

Given that most models suggest the work-from-home experiment isn’t going anywhere anytime soon at the same time many employees who can’t do their jobs properly from a home office will need to go back to a larger support system, it’s time for enterprise companies to start looking toward long-term telecom solutions. Enter Trinitas.
The challenge many companies will now face is providing solutions that address both the office employee and the work-from-home employee. Trinitas specializes in both cross-over solutions as well as in-office telecom security, ease, and management, including:

  • Custom online platforms to manage your entire wireless device ecosystem that can support both in-office and work-from-home employees
  • Telecom expense management that can be accessed securely from anywhere
  • Online product ordering solutions that offer built-in spend management functionality
  • Free technical support for those working from home and in an office setting
  • Device repair solutions that support both in-office and work-from-home environments
  • Shipping to both business and work-from-home employee addresses
  • Device buyback programs that support both in-office and work-from-home employees
  • Device kitting options that free up employee time, company money, and reduce the need for employees to venture into crowded store settings
  • Accessories from home
  • And more!

Our services provide time and money efficiencies, as well as take your team out of the process for most of the lifecycle. In this moment when times are changing right before us, and in-office IT support isn’t always possible, see how Trinitas can help your company bridge the gap between present and future. Give us a call today to learn more.

Learn more about Trinitas’ services and how they can bring efficiencies and cost savings to your business.

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(Matthew 20:28 – Just as the Son of Man did not come to be served, but to serve and to give his life as a ransom for many.)...

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This Spring: A New Beginning

This Spring: A New Beginning

by | Mar 24, 2020 | Telecom News, Workplace

This Spring: A New Beginning

With uncertainty seeming to have engulfed the workplace, it’s easy to disengage, lose motivation and retreat into the vortex of the most recent news cycle.
However, there might be another way to look at—and embrace—the current societal shakeup, putting a positive spin on, and seeking out new opportunities in, uncertain times.

At Trinitas, we’ve come up with a few ways of looking at this time that might translate to your workplace.

1. Embrace the change in routine. 

While such significant changes to daily life can be disruptive, they can also create opportunities to appreciate what we do have. Sure, working from home comes with the inevitable distractions, virtual meeting glitches, and possible late-night hours. But it also gives us more time to spend with our family and focus on our personal health. It also opens the door to more community-minded actions in which we get to think globally but act locally.

  • If you have kids, consider starting the day with a silly face painting session or indoor tumbling to lighten the mood and set a bright tone.
  • If your local food bank is running low, swing a bag of canned goods by, making sure to maintain safe social distancing and respect local and regional recommendations when you do.
  • If your favorite restaurant is feeling the strain, purchase an online gift certificate that you can use later.

2. Appreciate employment. 

Our jobs are such a large chunk of our lives, it can be easy to take them for granted. But for those of us who are fortunate enough to be able to work remotely and maintain our current positions and company connections, now seems like a great time to take a moment and be grateful for our ability to work. And who knows; that commute, cubicle, or water cooler talk might take on a new meaning in your life when it is time to go back to your traditional workplace setting.

3. Let your co-workers and/or employees know you care.

As we all begin to navigate the new normal of the coming weeks and months, it’s important to prop each other up as often as we can. Now is an excellent time for virtual high fives, employee encouragement, and support and creative ideas for maintaining engagement, inspiration and productivity. Virtual crowdsourcing can present new ways and opportunities for co-workers and employees to shine. We found this article from the folks at Forbes particularly insightful, and appropriate for boosting office attitudes and morale.

When it is time to return to the workplace, the challenges we face now can become opportunities to do so with a fresh, new perspective in which you can become the change you wish to see in your organization. If you’re interested in streamlining operations, injecting new excitement into your team, and increasing your mobile and telecommuting capabilities, we would love to consult you.

From all of us here at Trinitas, stay safe, stay healthy, and happy Spring.

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Refurbished Devices are the Solution to Predicted iPhone Shortages

Refurbished Devices are the Solution to Predicted iPhone Shortages

by | Feb 24, 2020 | Phones, Telecom News

Refurbished Devices are the Solution to Predicted iPhone Shortages

Like-new beats nothing every time!

As COVID19, or Coronavirus, continues to spread concerns throughout markets world-wide, Apple announced the iPhone will be in limited supply for the foreseeable future as factories are shut down. But not to fear; if your company relies on Apple devices, Trinitas has a solution—refurbished devices.

Refurbished devices offer a variety of benefits, including:

  • High quality devices with grades ranging from A to C
  • Devices compatible with all major carriers
  • iPhones, iPads and Galaxy devices are available
  • Significantly lower costs than new device purchases
  • Device warranty support

Focusing on the benefits of this solution alleviates the log jam of device issues in addition to reducing your spend.

IMPORTANT: Key to a refurbished device program’s success is purchasing from a trusted supplier like Trinitas.

Trinitas has the refurbished devices you need. We are an industry-leading mobile device consulting firm, specializing in helping enterprise businesses reduce their mobile device spending and redundancies. We have successfully partnered with many Fortunate 500 companies to help them better manage their telecom programs, while saving over $100,000 per client.

To learn more about Trinitas’ refurbished device program, and to avoid current headaches within the hand-held device space, schedule a call our customer service experts. We look forward to making your life easier, and saving you money.

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The IT Pro’s 2020 Guide to a More Efficient and Effective Year

The IT Pro’s 2020 Guide to a More Efficient and Effective Year

by | Jan 24, 2020 | Accessories, Buyback, Device Repair, Managed Mobility, Telecom News

The IT Pro’s 2020 Guide to a More Efficient and Effective Year

Coming out of a grinding 2019 and the holiday haze, many IT/Telecom teams are starting to wake up to the new year and, despite the onslaught of self-help guides, apps, and gurus, it can still be a daunting task. Even with the clean slate of 2020 ahead, IT/Telecom employees might fear another year being overworked and undervalued in your company’s IT/Telecom space.

Trinitas can help you—and not just in an empty-promise, flat-abs-by-next-week sort of way. We mean really help you. Savings with more service is our core belief, which means we’re here to take over the tedious processes involved with your wireless program.  These processes eat up a large portion of your budget, valuable time, and expensive employee talent so that you can focus on taking your company’s IT innovations to the next level.

So, what kind of game-changing help are we talking about? Here are some ideas on how Trinitas can step in to help balance your workload with the kind of work you actually enjoy:

Device Recycling and Buyback Programs. As technology advances, you’re often the one stuck dealing with upgrades and recycling. Let us take over. We can handle device recycling and buyback as old devices become obsolete. Some of the services you will receive are: fast payouts, complete visibility into the entire buyback program through an online interface, device lock removal assistance, and customer service that is second to none.

Accessories. Our equipment and accessories programs are tailor-made for your evolving organization, and we proudly offer ongoing support to get your team members through those inevitable rough patches. Take advantage of our custom product bundles, custom-built enterprise catalogs, same-day order turnaround, excellent customer service, diverse payment options, and comprehensive reporting to provide valuable insight into your corporate purchasing trends and expenses.

Software Customization and Integration. We can customize an ordering platform that integrates seamlessly with your current system to simplify the ordering process, and even remove high-level IT talent from it entirely, freeing you to focus on leadership, management and strategy.

Device Repair and Care. We know; it’s your least favorite thing. Employees can be tough on their devices, and warranty processes can eat up huge chunks of time. That’s where we come in—we can handle your company’s device repair and care program. You only pay for what you use compared to warranty programs that force you to cover every device weather you use the warranty or not.  This is potentially a waster of big chunks of spend for your business.

Device Staging and Kitting Programs. We can activate wireless devices with the latest OS, app installs, protective covers, and more, and then ship them completely ready to your employees.

Telecom Expense Management (TEM). You focus on the big picture; we’ll manage the minutia from here with customized TEM. Transfer all of your telecom expense management responsibilities to Trinitas, including telecom supplier relationships, supplier bills, and support. It will save your company money, and free up valuable resources.

Managed Mobility Services (MMS). Enjoy greater visibility and control of your entire wireless/telecom division. Our regional locations across the US and abroad help ensure uniformity with your carrier contracts, voice and data usage, device management, upgrades, new activations, and spend management. Call it a win-win-win-win-win-win.

As 2020 kicks off, make it your most productive and cost-efficient year yet. Trinitas is here to help IT professionals focus on the important work that makes companies secure, successful, and profitable. Call us today to learn more about customized programs that will have you skipping down the halls of your IT department—and out of the 2019 overworked haze—in the new year.

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Top Five Technology Trends for 2020

Top Five Technology Trends for 2020

by | Dec 10, 2019 | Phones, Telecom News

Top Five Technology Trends for 2020

As 2019 wraps up, it’s time to look to 2020, and experts are weighing in on what they feel will drive technology markets in the year to come. Gartner’s recent article, Top 10 Strategic Technology Trends for 2020, lays out a series of noteworthy things to watch for as the new decade nears, but it also makes a broader point that, “The trends are structured around the idea of ‘people-centric smart spaces,’ which means considering how these technologies will affect people (i.e., customers, employees) and the places that they live in (i.e., home, office, car…).”

Why Organizations are Backwards When it Comes to Building a Technology Stack

According to the article, many businesses first build a technology stack and then explore the potential applications—a concept that is completely backwards as it does not explore the business and human context first. This idea doesn’t take into consideration where the organization’s employees and customers are during their workdays—corporate office, car, home office etc.

At Trinitas, we agree. Thinking about these trends within the context of human capital, location, and end-use or goal is key. When thinking about the business and human context first, IT leaders can analyze and decide which combination of these 2020 trends will drive the most innovation and strategy.

Of the 10 trends listed in the article, we believe the below five are the most impactful:

  • Hyperautomation: As industries around the globe close doors, favoring automated technologies over human capital, this concept has seen a tremendous amount of attention.
  • Democratization: On a more positive note, democratization is the idea of providing people with easy access to professional expertise and training. Think online learning or healthcare consultations from afar.
  • Human Augmentation: Not as scary as it sounds, human augmentation in technology can increase safety in the workplace, contribute to human productivity and advance medical breakthroughs.
  • Transparency and traceability: This trend—or better yet, necessity—is addressing the many trust issues that come with the ever-expanding technology landscape.
  • Autonomous things: While it sounds like the name of a new Netflix series, autonomous things are a very real factor. They include drones, robots, ships and appliances that perform tasks usually taken on by humans. Learning more about their capabilities and limitations will become increasingly important in the years to come.

Trinitas can help you achieve success and allow you gain organizational strength in these areas. Call us today to learn more about how you can maximize technology’s next wave.

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